If your goods are available (green light) and payment is made immediately, they will be dispatched 1-2 working days after receipt of payment and can reach you within 2-3 working days.
How does the shipping work?
Smaller packages are shipped with GLS. The shipping costs depend on the product and the basket value.
|to 150 EUR||4,90 EUR||4,90 EUR||8,90 EUR||29 EUR|
|from 150 EUR||8,90 EUR||8,90 EUR||14,90 EUR||49 EUR|
|from 195 EUR||FREE||FREE||FREE||49 EUR|
Bulky goods such as chairs are shipped with DACHSER (shipping product: targo-onsite). You will be contacted by the carrier by phone to arrange the exact date incl. time window.
Further shipping options from DACHSER on request.
|OFFICE CHAIRS (flat-rate)||29 EUR||49 EUR||99 EUR||99 EUR|
What does partly disassembled/ fully assembled mean?
Some office chairs are delivered and stored disassembled (in two to three parts). Assembling is easy with our manual provided by mail. Most office chair models are stored and delivered fully assembled to you. Please see check-out for your individual delivery.
– Carton size of assembled chair: 70 x 70 x 108 cm
– Carton size of partly disassembled chair: 70 x 70 x 62 cm
Do you deliver to my apartment?
The delivery commitment for bulky goods is "delivery to kerbside", meaning customers living in apartment blocks should take into account that approx. 20 kg of goods still have to be carried into the flat. Please note in the checkout if you need assistance.
Will I receive a tracking link?
As soon as the goods leave our warehouse, you will receive a tracking link for both GLS and DACHSER.
What do I need to know about the different "delivery lights"?
GREEN: The goods are in stock. Delivery will be made as soon as possible after receipt of payment.
YELLOW: The goods are not in stock, but will arrive after the stated delivery time.
RED: The goods are not in stock. Information about the delivery time is available on request.
What was that again about the customs?
For deliveries to Switzerland there are no customs duties and fees. All invoices for deliveries to a non-EU country are shown without German VAT. The tax is paid by you in the destination country.