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Shipping

If your goods are available (green light) and payment is made immediately, they will be dispatched 1-2 working days after receipt of payment and can reach you within 2-3 working days.


How does shipping with chairs work?

Bulky goods such as chairs are shipped with DACHSER (shipping product: targo-onsite) or DHL. You will be contacted by the carrier by phone or mail to arrange the exact date incl. time window. Further shipping options from DACHSER on request.

BULKY GOODS BERDEU¹EU island shipping²CH with VAT | no VAT³
CHAIRS 0€ 0€ 99€ on request 199€ | 249€
DESKS 49€ on request on request on request on request

Please note the significantly longer delivery times for individual configurations (up to 90 days). The black standard model usually is available immediately.

¹ EU: Our delivery service reaches all regions within the European Union.
² EU island shipping: Our shipping service also covers all island regions of the European Union.
³ Business customer: inc. transport and customs clearance | Private customer: incl. transport, customs clearance and import sales tax

 


How does shipping with spare parts work?

Spare parts are shipped in packages with GLS. Shipping costs depend on product and shopping cart value.

PARCELSBERDEU¹EU island shipping²CH
to 150 EUR 4,90€ 4,90€ 8,90€ on request 29€
from 150 EUR 8,90€ 8,90€ 14,90€ on request 49€
from 195 EUR FREE FREE FREE on request 49€


 


FREQUENTLY ASKED QUESTIONS

The price has changed in the checkout. Why?

By default, the German VAT is displayed. After selecting the country of delivery in the shopping cart, the VAT valid in that country will be displayed.

What does partly disassembled/ fully assembled mean?

Some office chairs are delivered and stored disassembled (in two to three parts). Assembling is easy with our manual provided by mail.
Most office chair models are stored and delivered fully assembled to you. Please see check-out for your individual delivery.

  • Carton size of assembled chair: 70 x 70 x 108 cm
  • Carton size of partly disassembled chair: 70 x 70 x 62 cm

Do you deliver to my apartment?

The DACHSER delivery commitment for bulky goods is delivery to kerbside, meaning customers living in apartment blocks should take into account that approx. 20 kg of goods still have to be carried into the flat. Please note in the checkout if you need assistance.

On the other hand, when we ship with DHL, it will be delivered directly to the door of your home.

Will I receive a tracking link?

As soon as the goods leave our warehouse, you will receive a tracking link for DHL, GLS and DACHSER.

Can I pick up my purchased items?

Unfortunately, this is not possible. There is constant movement in our warehouse and a single pickup would significantly disrupt the processes.

I am from Switzerland. How about the customs?

For deliveries to Switzerland there are no customs duties. All invoices for deliveries to a non-EU country are shown without German VAT.


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